Cancellation and subscriptions
Effective 20 October 2026
No recurring billing
Our current catalog uses one-time purchases. Buying a resource does not start a monthly or annual subscription or authorise repeat charges. Loyalty rewards and VIP status earned through purchases do not themselves create recurring billing. A marketing-email subscription is separate from a purchase and is not a paid resource subscription.
Before payment
You can remove items from your cart or leave checkout before completing payment. A cancelled or expired payment session does not grant a resource license. If you are unsure whether a payment completed, check your account or contact support before paying again.
After payment
For a completed purchase, see the refund policy for duplicate charges, missing delivery and defects. Eligible statutory withdrawal rights remain available unless lawfully lost under the digital-content exception. Closing your account is not the same as requesting withdrawal or a refund.
Exercising a withdrawal right
Where you have a statutory right to withdraw, send a clear statement identifying the order to [email protected] within the applicable period. You may use the optional notice in the refund policy. We will acknowledge a valid notice and handle the payment and license consequences as required by law.
Any future recurring offer
We will not convert an existing one-time purchase into a subscription without your express agreement. Any future recurring plan must disclose its price, billing interval, duration, renewal and cancellation process before you agree to it. This page does not authorise a recurring plan that is not offered at checkout.
Contact [email protected] for order, refund, privacy and legal enquiries. You can also open a support ticket through our Discord community at https://discord.gg/qyn3Ccnxdt. Never send passwords, payment-card details or private license keys in public channels.